FAQ
Shipping policy
We ship worldwide, so if you have a posting address or a post office nearby, we should be able to get a Raine Scooter to you. We are also currently offering free international shipping for all pre-orders.
Delivery for all pre-orders is expected for December 2020.
Returns and exchanges
All information on returns and exchanges can be found in our Returns Policy here.
Warranty and repairs
The Raine One comes with a 1 year warranty. More details can be found here.
The team is currently working to have most parts available to purchase via our online store.
Although we are confident that you won't have issues with your scooter, we are currently working on partnering with international outlets (e.g. bike shops) where you'll be able to take your Raine One if it requires repairs.